Privacy Policy

Privacy Policy

Welcome to the PremPur.com Privacy Policy (“Policy”)! This explains how we collect, store, protect and share your information, and with whom we share it. We suggest you read this in conjunction with our Terms and Conditions of Use.

Whilst you’re enjoying the PremPur.com  website or using our digital products and services (such as our competitions or surveys) (together, referred to in this Privacy Policy as our “Sites”), we collect some information about you. In addition, you may choose to use the Sites to share information with other PremPur.com members including your friends and contacts (“Users”). We may also need to share your information sometimes.

PremPur.com Site is global, and your information will be sent to and used in the india regardless of the country you reside in. This Policy explains how we protect your personal data when we transfer it overseas, so please read very carefully!

Who we are

Quicksilver ventures act as the data controller of the personal information collected and processed through the PremPur.com  Sites (referred to in this Policy as “we” and “us”). 

PremPur.com has designated a Data Protection Officer that can be reached by emailing help@PremPur.com

  1. COLLECTION OF INFORMATION

Registration information

When you download the App and create an account (“Account”), we may collect certain information (“Registration Information”) about you, such as:

  • Name;
  • Username;
  • Email address
  • Mobile number
  • Gender identity;
  • Date of birth;
  • Sexual preference;
  • Photographs;
  • Location, and
  • Login information for social media accounts that you connect to your PremPur.com Account (this could include, for example, your Facebook and Instagram accounts). For more information about this, see “Linking other accounts to PremPur.com” in section 7 below.

You will also be required to create a password in connection with the registration of your Account. Once you register, you will be able to review and change this information at any time just by logging in to PremPur.com (other than your location, which, if you have given PremPur.com access to your location in your device settings, is automatically updated based on the location of your device) or contacting PremPur.com’s Customer Support Team. It is your responsibility to ensure that your account details are kept up to date. If your phone number changes, please ensure that you update this in your account.

The information we collect helps to enhance the website  and verify our Users (robots are not welcome!). Registration Information such as your sexual preference, name and username may be visible to other Users who view your profile page.

Profile Information

We recommend and encourage you (and all our members) to think carefully about the information you disclose about yourself. We also do not recommend that you put email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers’ licence details and other sensitive information which is open to abuse and misuse on your profile.

When you post information about yourself or use the messaging function to communicate with other Users, the amount of personal information you share is at your own risk. Please see Section 4 below for more information on who can access what you post on PremPur.com.

Profile Verification Information (Including Biometric Information)

For safety and security and to ensure you have the best possible user experience, we may require Users to verify their accounts and might ask for your phone number.. We want to make sure you are not a robot! And we also want to avoid fake PremPur.com accounts being created which can be used for malicious activities and cybercrime – they threaten the PremPur.com network and spoil things for everyone. This verification might be required by us for the prevention of fraud. You can also verify your photo on a voluntary basis (to add the blue “verified” badge to your profile).

If you choose to verify your profile photo, we will scan each photo that you submit. The scan may include the use of facial recognition technology so that we can compare the photo you submit to your profile photo, to help ensure that you are who you say you are. We do not add the verification photos to your profile. We retain the scans so that we can verify you in the future and for our record-keeping purposes until we no longer need them for such purposes or for three years after your last interaction with us, whichever occurs first. After the applicable retention period expires, we take commercially reasonable steps to permanently and securely delete the scans from our systems.

Geolocation Information

If you have given PremPur.com access to your location in your device settings, when you use your mobile, we will collect information about WiFi access points as well as other location information about your longitude and latitude and may save your device’s coordinates to offer certain features to you. This information helps us identify your physical location and we may use it to personalise the App and make it easier for you to interact with other Users, by enabling the general locality information to be displayed to Users seeing your profile and showing you the profiles of other Users who are near you.

Device Information

We may collect information about your device when you use the App including the unique device identifier, device model, and operating system, for a number of purposes, as set out here. In addition, if you permit us to do so, the App may access your device’s address book solely in order to add someone to your contacts.

Links

We may keep track of how you interact with links available on PremPur.com, including third party services by redirecting clicks or through other means. We may share aggregate click statistics such as how many times a particular link was clicked on.

Honesty Club and other Contributions

From time to time, we run surveys for research purposes and we may contact you to find out if you would like to take part. We may also contact you to find out if you would like to provide feedback, a testimonial or take part in marketing campaigns (for example, if you let us know that you have found a match on the App, we may contact you to ask if you would be happy to feature in advertising for PremPur.com). Such surveys and marketing campaigns are optional and more information will be provided at the point of contact. If you do not wish to be contacted to take part in a survey or marketing campaign, please contact our Customer Support Team.

When you contact Customer Support

If you contact our Customer Support team, we will receive your email address, and may track your IP address as well as the information you send to us to help resolve your query. We will keep records of our communications with you, including any complaints that we receive from you about other users (and from other users about you) for 6 years after deletion of your account.

Cookies and similar technologies

When you visit our Sites or when you use our App, we may collect personal data from you automatically by using cookies or similar technologies. A cookie is a small file that can be placed on your device or browser that allows us to recognise and remember you. If you would like to find out more about cookies, including how we use them and what choices are available to you, please refer to our Cookie Policy.

  1. USE OF YOUR INFORMATION

Our main goal is to ensure your experience on PremPur.com is an enjoyable one and in order to deliver it to you, we may use your Registration and other information to:

  • offer you our services and features;
  • contact you with information about the App (e.g. updates and new features);
  • to personalise the App/Sites and the content we deliver to you;
  • conduct research and analytics about how you use and interact with the App/Sites;
  • test new technologies and processes designed to enhance and develop the App/Sites;
  • resolve disputes, troubleshoot problems and enforce our Terms and Conditions of Use;
  • investigate fraud, protect our legal rights, and to enforce our Terms and Conditions of Use;
  • to send you information about the promotions and offers we have available (e.g., specify the types of goods/services/offers to be provided via direct marketing) by direct marketing or other modes of communication - if you’ve signed up for our communications or otherwise told us it’s ok. We will not use your information in email direct marketing unless you give us your consent during the Account creating process or via Settings in the App (you can withdraw from marketing at any time via Settings in the App or by using the opt-out mechanisms and links provided in each message); and
  • protect our Users and third parties from harm.

Our Matching Algorithms

We have developed matching algorithms to predict your compatibility with other users and so we can show you people we think are a good match for you. Our matching algorithms use the following data about you to predict your compatibility with others and generate profile recommendations: the things you tell us about yourself in your profile; information about your activity in our apps; whether you are a photo verified user; and your device coordinates, which are necessary to understand your proximity to other members. The legal basis for processing profile and proximity information is that this is necessary for the provision of our contractual services to you pursuant to Article 6(1)(b) GDPR. Where we process information about your app activity, this is based on our legitimate interests pursuant to Article 6(1)(f) GDPR, and specifically our legitimate interest in generating more personalised and relevant recommendations for who you can match with in our App. Where you have included sensitive information in your profile, such as information about your beliefs, the processing of this information is based on your voluntary and explicit consent.

Moderation Practices

We use a combination of automated systems and a team of moderators to monitor and review accounts (including photos and any other information uploaded onto user profiles) and messages for content that indicates breaches of our Terms and Conditions of Use. If an account or message meets certain criteria that demonstrate that the Terms and Conditions of Use are likely to have been breached, the relevant account will be subject to a warning and the user’s access restricted and/or blocked. Affected Users can contact PremPur.com to contest the decision.

If you post anything that is inconsistent with our Terms and Conditions of Use, we reserve the right to terminate or restrict access to your Account

  1. MORE INFORMATION ABOUT DISCLOSURES

Service Providers

We engage certain trusted third parties to perform functions and provide services to us (“Service Providers”). The suppliers with which PremPur.com shares User personal data vary depending on a variety of factors, such as which of our Apps and Sites a User engages with. For example, to provide our services to PremPur.com App Users, we typically use the following suppliers:

  • Authentication services - to allow customers to authenticate their account (for example, Twilio)
  • Social media providers - to allow customers to create/connect their PremPur.com account with their account(s) on such platforms (for example Facebook or Instagram)
  • Growth marketing services - to allow us to market and advertise PremPur.com to potential customers (for example Flown developers and Facebook)

We carry out due diligence on all Service Providers we engage to ensure they have adequate data protection and information security measures in place and only provide them with the personal data necessary to the service they are providing. Our suppliers are also subject to extensive obligations under our contractual arrangements, including strict data retention limits.

Marketing Service Providers and Advertising Partners

We may partner with advertising publishers to place third party adverts on our App and Sites (‘Advertising Partners’). We also partner with providers of marketing services (such as Facebook for example) (‘Marketing Services Providers’) to help us market and advertise our App and services on third party websites and applications and measure the effectiveness of our advertising campaigns. For example:

  • to exclude you from advertising campaigns aimed at finding new users, if you already have a PremPur.com account;
  • to show PremPur.com adverts to users who have visited the PremPur.com App/Sites but haven’t yet created a PremPur.com account;
  • to create an audience for our advertisements of other potential users who have similar characteristics to you based on the information the Marketing Service Providers hold about you (also known as a Lookalike Audience); or
  • to include you in a ‘custom audience’ that will receive PremPur.com advertising content (a custom audience is essentially a list of people who we think are most likely to be interested in a particular advertisement).

We share a limited amount of your personal data with companies that help us with marketing and advertising, such as:

  • the advertising identifier associated with your device (this is a random number assigned by your mobile device manufacturer (for example Apple or Google) to your device to help advertisers (including the manufacturer), know when an ad has been viewed or clicked on in the App or sites, and when an ad causes a “conversion” (for example downloading the app advertised to you))
  • your estimated location (based on your IP address)
  • age and gender
  • data about your visit to our Sites or App and action taken on those (for example if you download our App or created an Account with our App)
  • a hashed* version of your email address (to create ‘custom audiences’).

*Hashing is a way of encrypting information by turning it into a combination of random numbers and letters - this code cannot be traced back to the email address. When hashed email addresses are sent to a Marketing Service Provider, they’re then matched against the Provider’s own existing list of their own users’ hashed information and our ads are served to those of our users who have successfully been matched with the Provider’s. Matched and unmatched hashes are then deleted by the Provider.

For more information about how we use cookies and other tracking technologies, including how you can set and manage your preferences with regards to such technologies.

In some cases, these third parties will also use the data that they collect for their own purposes, for example they may aggregate your data with other data they hold and use this to inform advertising related services provided to other clients.

Facebook

Where we share data with Facebook as our Marketing Service Provider (including via the Facebook “Like” function), we are Joint Data Controllers with Facebook Ireland for this processing. This arrangement means that PremPur.com has to provide you this notice, but you should contact Facebook if you wish to exercise your data protection rights.

This data referred to above can include actions that you take on our website such as your interactions with our website or other information collected from cookies or similar technologies including the Facebook pixel. This allows us to measure the effectiveness of our advertising, improve our marketing practices, and helps us deliver more relevant advertising to you and people like you (including on social media such as Facebook).

Google’s reCAPTCHA service

To protect the input and comment areas of our App against spam and abuse, we use the reCAPTCHA verification tool. This service is provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and is subject to Google’s privacy policy and terms of service.

reCAPTCHA makes it possible to differentiate between inputs of human origin and those that are carried out improperly by a bot. Certain device and application data will be transmitted to Google’s servers in order to determine whether actions on our App really come from humans. Google may also use this data to improve the reCAPTCHA service. This data may include: URLs; user IP address; Google account information if the user is logged in to their Google account at the same time; browser information, including browser type, browser size, browser resolution, browser plug-ins, language settings and date; mouse and touch events within the page; and information collected from cookies. This processing is based on our predominant legitimate interests in protecting our App from abusive bots.

  1. WHAT OTHERS MAY SEE ABOUT YOU

We think our Users are awesome, and we want you to share how awesome you are with the world, so we have built certain features to enable this. Our App is designed to make it easier for you to connect with other Users and to interact with them.

When using the PremPur.com App, you should assume that anything you post or submit on the App may be publicly-viewable and accessible, both by Users of the App and non-users of the App. We want our Users to be careful about posting information that may eventually be made public.

Please be careful about posting sensitive details about yourself on your profile such as your religious denomination and health details. While you may voluntarily provide this information to us when you create your profile, including your sexual preferences, there is no requirement to do so. Please remember that photographs that you post on PremPur.com may reveal information about yourself as well. Where you do upload and choose to tell us sensitive information about yourself, you are explicitly consenting to our processing of this information and making it public to other Users.

Your PremPur.com profile and other information you make available via the App, including certain information added to your profile through third party accounts (such as Facebook or Instagram – see section 7 of this Privacy Policy for more information about this) may be viewed and shared by Users with individuals who may or may not be Users of the App. For example, a User may recommend you as a match to his or her Facebook friend(s) by taking a screenshot of your profile picture and sharing it, regardless of whether such friend(s) is also a User of the App.

Please also note that in certain countries (currently, South Korea only) Users are provided with functionality enabling them to download a copy of their conversation history (as this is required by local laws) and that PremPur.com has no control over how Users may then publish or use that information.

If you log in to or access the App through your Facebook account or another third-party account on a device which you share with others, remember to log out of the App and the relevant third-party account when you leave the device in order to prevent other users from accessing your PremPur.com account.

  1. OUR POLICY TOWARDS AGE.

Although we want as many people as possible to enjoy our creation, you have to be at least 18 years old to use PremPur.com.

PremPur.com does not knowingly collect any information about or market to children, minors or anyone under the age of majority. If we become aware that a child, minor or anyone under the age of 18 has registered with us and provided us with personal data, we will take steps to terminate that person’s registration and delete their Profile information from PremPur.com. If we do delete a Profile because you violated our no children rules, we may retain your email and IP address to ensure that you do not try to get around our rules by creating a new Profile.

  1. SECURITY.

PremPur.com has implemented appropriate security measures to protect and prevent the loss, misuse, unauthorised access or disclosure and alteration of the information under our control, including your personal data. We use reasonable security measures to safeguard the confidentiality of your personal information. Our technical experts at PremPur.com work hard to ensure your secure use of our site.

Unfortunately, no website or Internet transmission is ever completely 100% secure and even we cannot guarantee that unauthorised access, hacking, data loss or other breaches will never occur, but here are some handy tips to help keep your data secure:

  1. Please make sure you log out of your Account after use as you never know who may stumble onto your Account!
  2. Please don’t share the password you use to access your PremPur.com Account with anyone else!
  3. Change your password periodically.

If you ever think someone has had access to your password or Account, please follow the steps set out here. We cannot guarantee the security of your personal data while it is being transmitted to our site and any transmission is at your own risk.

  1. LINKING OTHER ACCOUNTS TO PremPur.com.

Using your social media details to sign in to PremPur.com

When you sign in to our App using your Facebook account, you give permission to Facebook to share with us your name and profile picture. Unless you opt-out, you also give permission to Facebook to share with us your email address (if there is one associated with your Facebook account), date of birth, profile photos, gender, Page likes and current town/city.

If you register or sign in with your Apple ID, you give Apple permission to share your Apple login, a name (that can be edited by you) and an email (you can choose to hide your email and Apple will create a random email address so your personal email can stay private). This email address will be linked to your PremPur.com account and will be used to retrieve your PremPur.com account.

We will then use this personal data to form your PremPur.com account. If you remove the PremPur.com app from your Facebook settings, or from your Apple ID, we will no longer have access to this data. However, we will still have the personal data that we received when you first set up your PremPur.com account using your Facebook or Apple ID (you must delete your PremPur.com account entirely for us to no longer have access to this data).

Linking social media accounts to your PremPur.com account

You may link your PremPur.com account with your Instagram or Facebook accounts. This allows you to share some information from those accounts directly to your PremPur.com account (for example, Instagram photos).

We only receive the limited information that Instagram/Facebook permits to be transferred (as detailed by Instagram/Facebook and agreed by you when you first connect your account from such platforms with your PremPur.com account).

If you no longer want to link your PremPur.com account to your Instagram or Facebook account, please visit the settings in your Instagram or Facebook account and follow the instructions to remove the PremPur.com app access permissions. Please note that any information already added to your PremPur.com account from those platforms will not be deleted unless you delete it within your PremPur.com account as well.

  1. YOUR RIGHTS.

Privacy laws applicable in your country may give you the following rights:

  1. Right to be informed: what personal data an organisation is processing and why (this notice).
  2. Right of access: you can request a copy of your data.
  3. Right of rectification: if the data held is inaccurate, you have the right to have it corrected.
  4. Right to erasure: you have the right to have your data deleted in certain circumstances.
  5. Right to restrict processing: in limited circumstances, you have the right to request that processing is stopped but the data retained. 
  6. Right to data portability: you can request a copy of your data in a machine-readable form that can be transferred to another provider. 
  7. Right to object: in certain circumstances (including where data is processed on the basis of legitimate interests or for the purposes of marketing) you may object to that processing.
  8. Rights related to automated decision-making including profiling: there are several rights in this area where processing carried out on a solely automated basis results in a decision which has legal or significant effects for the individual. In these circumstances your rights include the right to ensure that there is human intervention in the decision-making process.

The particular rights which are applicable to you (which might include other rights not listed above) may vary depending on your country. You should make yourself aware of the rights you have under applicable privacy laws in your country.

If you have a concern about how we have processed your request or your personal data, you should contact us in the first instance via the contact details listed above.

  1. DATA RETENTION AND DELETION.

We keep your personal information only as long as we need it for the legal basis relied upon (as set out in Section 2 above) and as permitted by applicable law. Please see “Profile Verification Information (Including Biometric Information)” in Section 1, above, to learn about our retention policy with respect to biometric information.

When your Account is deleted, we make sure it is no longer viewable on the App. For up to 28 days it is still possible to restore your Account if it was accidentally deleted. After 28 days, we begin the process of deleting your personal information from our systems, unless:

  1. we must keep it to comply with applicable law (for instance, if you make purchases within the App, some personal data may need to be kept for tax and accounting purposes);
  2. we must keep it to evidence our compliance with applicable law (for example, if an account is blocked, we keep some account information and a record of the behaviour that led to the block - this information is retained for evidential purposes in case of queries or legal claims concerning the block);
  3. there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or
  4. the information must be kept for our legitimate business interests, such as fraud prevention and enhancing Users’ safety and security (for example, information may need to be kept to prevent a user who was banned for unsafe behaviour or security incidents from opening a new account).

Warning: Even after you remove information from your profile or delete your Account, copies of that information may still be viewable and/or accessed to the extent such information has been previously shared with others, or copied or stored by others. We cannot control this, nor do we accept any liability for this. If you have given third party applications or websites access to your personal information, they may retain such information to the extent permitted under their terms of service or privacy policies.

Thanks for reading, we hope we didn’t drone on for too long!

  1. CHANGES TO THIS POLICY.

As PremPur.com evolves, we may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at https://PremPur.com.com/privacy/. If we make a change to this policy that, in our sole discretion, is material, we will notify you, for example, via an email to the email associated with your Account or by posting a notice within PremPur.com.

Effective date. This Privacy Policy was last updated on 30 Sep 2023.